Accessibility

Banking for everyone

We aim to meet WCAG 2.2 AA and offer support for customers with different needs.

Father carrying his child

Our commitment

We want everyone to be able to bank with Meridien easily and independently. Our website and app are designed to work with screen readers, keyboard navigation, voice control and zoom, and we test regularly with people who use assistive technology.

If you have difficulty using any part of our services, please tell us – your feedback helps us improve.

Support available

Relay services

We accept all relay service calls.

Alternative formats

Large print, braille and audio statements.

Branch support

Hearing loops and step-free access in all branches.

Website accessibility features

  • Keyboard navigationEvery menu and form can be used without a mouse.
  • Screen reader supportMeaningful labels and landmarks throughout.
  • Dark modeToggle in the header for lower glare.
  • Reduced motionAnimations are turned off if your device requests it.
  • Resizable textZoom up to 200% without losing content.
  • Color contrastText meets WCAG contrast ratios.