Stop. Think. Check.
We'll never ask for your password, PIN or one-time code. If in doubt, hang up and call us.
How we keep your money safe
Our fraud team monitors accounts around the clock for unusual activity. If we spot something suspicious, we’ll contact you straight away by text or app notification – and we may pause a payment until we’ve confirmed it’s really you.
You’re also protected by zero liability on unauthorized debit and credit card transactions reported promptly.
Before you send money
Stop
Take a moment before parting with money or information.
Think
Could it be fake? It's OK to reject or ignore requests.
Check
Contact us on a number you trust – like the one on your card.
Common scams
Impersonation calls
Fraudsters pretend to be us, the police or the IRS.
Invoice fraud
Bank details on an invoice are changed by email.
Romance scams
Someone you've met online asks for money.
Investment scams
Promises of guaranteed high returns.
Think you've been scammed? Call us immediately at (805) 584-5002 or lock your card in the app.
Know the difference
Meridien WILL
- Text you to confirm a payment you made
- Ask you to call the number on the back of your card
- Send notifications in the app
Meridien will NEVER
- Ask for your password, PIN or one-time code
- Ask you to move money to a “safe account”
- Ask you to install remote-access software
- Pressure you to act immediately