Digital Banking support
Trouble logging in?
Reset your password, unlock your account or update your phone number.
Quick fixes to try first
- Update the appMake sure you have the latest version.
- Check your connectionTry switching between Wi-Fi and mobile data.
- Clear your browser cacheFor Online Banking issues.
- Restart your deviceIt fixes more than you’d think.
Common login issues
Select Forgot username on the login page and we'll email it to the address on file.
After 5 failed attempts, your account locks for 30 minutes. You can also reset your password to unlock it right away.
Call us at (805) 584-5002 or visit a branch with your ID to update it.
Update to the latest version and check service status.