Appointments

Book an appointment

Meet a specialist in a branch, by phone or by video – at a time that suits you.

Customer meeting a specialist

Your appointment

How would you like to meet?
Time

What to expect

  1. Confirmation

    You’ll get an email with the details and a calendar invite.

  2. Reminder

    We’ll remind you the day before.

  3. Your meeting

    Usually 30–45 minutes with a specialist.

  4. Follow-up

    A written summary of what we discussed.

What to bring

  • Photo IDFor in-branch appointments.
  • Recent statementsIf you’re discussing your finances.
  • QuestionsWrite them down so nothing gets missed.
  • DocumentsPay stubs or tax returns for mortgage or loan discussions.

Frequently asked questions